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IGAE defends greater humanisation of public services

     Politics              
  • Luanda • Thursday, 22 February de 2024 | 18h00
Inspector-Geral da IGAE, Joao Francisco
Inspector-Geral da IGAE, Joao Francisco
Luisa Massamgo-ANGOP

Moçâmedes - The inspector-general of State Administration, João Pinto, on Thursday in the south-western Province of Namibe, defended the need for public institutions to be humanised in the provision of services, with the aim of satisfying collective needs on a regular and continuous basis.

Speaking at a lecture on "Ethics in Public Administration", the inspector emphasised the importance of civil servants treating users equally, and recalled the duties to be fulfilled, such as reserve, parsimony, loyalty, discipline, as well as the respect for the law.

João Pinto emphasised that civil servants should be aware of the consequences of not respecting the limits of their powers.

He said that the General Inspectorate of State Administration (IGAE), in a pedagogical way, has been informing and warning civil servants about the existing legislation that aims to hold civil servants accountable if they jeopardise citizens' rights.

"We’ll always continue to warn about the rules, since their violation can result in measures such as the dismissal, suspension or expulsion of civil servants", he said.

During the lecture, Elsa Neto, director of IGAE's Human Resources Office, spoke about ethics in public administration, the principles and duties of civil servants, based on the civil service law.

She called on public servants to work hard to build a better government and public administration, so that citizens can trust state institutions.

The lecture, which took place in the auditorium of the University of Namibe, brought together municipal administrators, provincial directors, public prosecutors, heads of defence and security agencies, as well as members of civil society.

It took place as part of the visit of the Inspector General of State Administration to Namibe Province.

VR/SC/MRA/jmc





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